Internet is Out – Now What!
We live in a connected world, and wow when the internet goes out, it can have a huge impact to your business. Now What? Most Small Business Internet Providers are under NO obligation to you for actual service uptime. They don’t really have an SLA (Service Level Agreement). Oh well they say they do, but […]
In-House IT or Outsource IT Department?
Amazing how so many people are looking for a job yet finding the right person can be daunting. Let alone a qualified IT person that you can trust with the life blood of your company, your information systems.
7 questions to ask when interviewing an IT candidate…
Recurring IT Costs – What should you expect?
It’s easy to see that a light bulb needs to be purchased or a failed system needs replacement. But all too many times the reasoning behind why money goes into reoccurring IT costs seems to elude many. I hope to clear up what is to be typically expected of any modern business regarding what their […]
Do Modern Systems Require Less Support?
Yes and No. There is a shift of support. I’ve always find it weird how much ‘less’ of a good chair you get now and how much ‘more’ they cost. 15 years ago most support was centered on HARDWARE. Today (2013) hardware has become significantly better. So hardware related support has gone way down. […]
The Real Costs of Downtime
I Declare that your IT should be a profit point NOT an expense. We can take any company be it ‘technology strategic’ or ‘technology dependent’ and increase their annual revenue well beyond the perceptive expense associated with IT. Thus taking what all your competitors view as an expense on their P&L Statements and making IT […]
Is your IT a Profit Point? or an Expense?
I Declare that everyone’s IT should be a PROFIT POINT and NOT an Expense. I strongly believe we make our clients more money than IT Support costs. My methodology is to focus on the “end result”. What’s the “end result” ? The same thing everyone wants for their company = Satisfied Customers, Happy Employees, Enjoyable […]
We Know First
Being the first to know means we can prevent more problems. 8:00am Monday morning, computers not working. People go around checking with others, trying different things. ……. By the time you find out its companywide, get a call into IT Support, have someone working the issue, an hour or more could have gone by. I’ve […]
Who’s Your WebMaster?
What’s a WebMaster? Who maintains ownership/control of yourcompany.com Who manages your Web and Email security / records / traffic? Has your website/Domain become compromised? Or even hijacked? Are you sure? How do you know? If you manage a business and have any kind of digital presence (email, website, social networking), then knowing […]
IT as a Profit
We Declare that everyone's IT should be a PROFIT POINT and NOT an Expense. Our clients profit more than the IT Department investment. The methodology is...