07Dec 2011
Nathan DeSutter
Internet is Out – Now What!

We live in a connected world, and wow when the internet goes out, it can have a huge impact to your business. Now What? Most Small Business Internet Providers are under NO obligation to you for actual service uptime. They don’t really have an SLA (Service Level Agreement). Oh well they say they do, but […]

Cyber Monday
26Nov 2018
Nathan DeSutter
Cyber Monday – Protect Yourself

Looking forward to Cyber Monday?  So are the cyber-crooks.  Distracted shoppers willing to click on any ad or link provide ample opportunity to spread the holiday cheer of ransomeware, malvertising, and all sorts of attacks.  Make no mistake, they are preying on you.  See 6 Tips to protect yourself.

12Sep 2011
Nathan DeSutter
The Real Costs of Downtime

I Declare that your IT should be a profit point NOT an expense. We can take any company be it ‘technology strategic’ or ‘technology dependent’ and increase their annual revenue well beyond the perceptive expense associated with IT. Thus taking what all your competitors view as an expense on their P&L Statements and making IT […]

Recurring IT Costs
09Jan 2017
Nathan DeSutter
Recurring IT Costs – What should you expect?

It’s easy to see that a light bulb needs to be purchased or a failed system needs replacement. But all too many times the reasoning behind why money goes into reoccurring IT costs seems to elude many. I hope to clear up what is to be typically expected of any modern business regarding what their […]

03Aug 2011
Nathan DeSutter
Is your IT a Profit Point? or an Expense?

I Declare that everyone’s IT should be a PROFIT POINT and NOT an Expense. I strongly believe we make our clients more money than IT Support costs. My methodology is to focus on the “end result”. What’s the “end result” ? The same thing everyone wants for their company = Satisfied Customers, Happy Employees, Enjoyable […]

27Feb 2013
Nathan DeSutter
Do Modern Systems Require Less Support?

  Yes and No. There is a shift of support. I’ve always find it weird how much ‘less’ of a good chair you get now and how much ‘more’ they cost. 15 years ago most support was centered on HARDWARE. Today (2013) hardware has become significantly better. So hardware related support has gone way down. […]

05Nov 2015
Nathan DeSutter
In-House IT or Outsource IT Department?

Amazing how so many people are looking for a job yet finding the right person can be daunting. Let alone a qualified IT person that you can trust with the life blood of your company, your information systems.

7 questions to ask when interviewing an IT candidate…

Equifax Hack
13Sep 2017
Nathan DeSutter
Equifax Hack

There’s much discovery still taking place regarding the Equifax hack. The fact is this is huge. Most hacks allow criminals to gather partial info on your personal identity, piecing together on the dark web. Hacking Equifax however is a gold mine. Your full legal identity details all packaged up nicely for fraudulent use. Rightfully so […]

27Nov 2016
Nathan DeSutter
Cyber Monday 2016 – Tablets, Laptops, TVs

There will be some deals that’s for sure. If your planning on spending some hard earned cash, here’s a couple thoughts on the techy stuff. TABLETS. Apple or Android? Lots of options out there but really comes down to that choice first. I could go on forever with pros/cons. To oversimplify this, if you currently […]

06Apr 2012
Nathan DeSutter
Attacked by Email

We are seeing a massive swarm attack of imitation emails. They look legit, but when you click on them WHAM, your computer is infected, crashed, or worse you become a casualty of identity theft. We are getting calls daily from people falling victim to these attacks. Common imitation emails are: – FedEx Shipment (or other) […]

IT as a Profit

We Declare that everyone's IT should be a PROFIT POINT and NOT an Expense. Our clients profit more than the IT Department investment. The methodology is...