07Dec 2011
Nathan DeSutter
Internet is Out – Now What!

We live in a connected world, and wow when the internet goes out, it can have a huge impact to your business. Now What? Most Small Business Internet Providers are under NO obligation to you for actual service uptime. They don’t really have an SLA (Service Level Agreement). Oh well they say they do, but […]

03Aug 2011
Nathan DeSutter
Is your IT a Profit Point? or an Expense?

I Declare that everyone’s IT should be a PROFIT POINT and NOT an Expense. I strongly believe we make our clients more money than IT Support costs. My methodology is to focus on the “end result”. What’s the “end result” ? The same thing everyone wants for their company = Satisfied Customers, Happy Employees, Enjoyable […]

27Feb 2013
Nathan DeSutter
Do Modern Systems Require Less Support?

  Yes and No. There is a shift of support. I’ve always find it weird how much ‘less’ of a good chair you get now and how much ‘more’ they cost. 15 years ago most support was centered on HARDWARE. Today (2013) hardware has become significantly better. So hardware related support has gone way down. […]

05Nov 2015
Nathan DeSutter
In-House IT or Outsource IT Department?

Amazing how so many people are looking for a job yet finding the right person can be daunting. Let alone a qualified IT person that you can trust with the life blood of your company, your information systems.

7 questions to ask when interviewing an IT candidate…

12Sep 2011
Nathan DeSutter
The Real Costs of Downtime

I Declare that your IT should be a profit point NOT an expense. We can take any company be it ‘technology strategic’ or ‘technology dependent’ and increase their annual revenue well beyond the perceptive expense associated with IT. Thus taking what all your competitors view as an expense on their P&L Statements and making IT […]

Recurring IT Costs
09Jan 2017
Nathan DeSutter
Recurring IT Costs – What should you expect?

It’s easy to see that a light bulb needs to be purchased or a failed system needs replacement. But all too many times the reasoning behind why money goes into reoccurring IT costs seems to elude many. I hope to clear up what is to be typically expected of any modern business regarding what their […]

27Nov 2016
Nathan DeSutter
Cyber Monday 2016 – Tablets, Laptops, TVs

There will be some deals that’s for sure. If your planning on spending some hard earned cash, here’s a couple thoughts on the techy stuff. TABLETS. Apple or Android? Lots of options out there but really comes down to that choice first. I could go on forever with pros/cons. To oversimplify this, if you currently […]

06Apr 2012
Nathan DeSutter
Attacked by Email

We are seeing a massive swarm attack of imitation emails. They look legit, but when you click on them WHAM, your computer is infected, crashed, or worse you become a casualty of identity theft. We are getting calls daily from people falling victim to these attacks. Common imitation emails are: – FedEx Shipment (or other) […]

28Jul 2011
Nathan DeSutter
What’s in a Password?

So what’s the big deal if my password is 1234 ??? Well that depends on what the password is protecting. Passwords are like = Keys & Locks. A weak password is like a skeleton key. If your only locking the hallway closet, a skeleton key (or password of 1234) is probably fine. But if your […]

26Feb 2012
Nathan DeSutter
Internet File Sharing for Quickbooks?

  There are many ‘file sharing’ programs available:   Dropbox Skydrive Google Docs icloud SugarSync JungleDisk All these services are part of the ‘Cloud Computing’. That is the ability to have your files stored on the internet to be accessible from anywhere. While these services are great for documents, spreadsheets, pictures and the like, they […]

IT as a Profit

We Declare that everyone's IT should be a PROFIT POINT and NOT an Expense. Our clients profit more than the IT Department investment. The methodology is...