07Dec 2011
Nathan DeSutter
Internet is Out – Now What!

We live in a connected world, and wow when the internet goes out, it can have a huge impact to your business. Now What? Most Small Business Internet Providers are under NO obligation to you for actual service uptime. They don’t really have an SLA (Service Level Agreement). Oh well they say they do, but […]

12Dec 2011
Nathan DeSutter
We Know First

Being the first to know means we can prevent more problems. 8:00am Monday morning, computers not working. People go around checking with others, trying different things. ……. By the time you find out its companywide, get a call into IT Support, have someone working the issue, an hour or more could have gone by. I’ve […]

IT as a Profit

We Declare that everyone's IT should be a PROFIT POINT and NOT an Expense. Our clients profit more than the IT Department investment. The methodology is...