07Dec 2011
Nathan DeSutter
Internet is Out – Now What!

We live in a connected world, and wow when the internet goes out, it can have a huge impact to your business. Now What? Most Small Business Internet Providers are under NO obligation to you for actual service uptime. They don’t really have an SLA (Service Level Agreement). Oh well they say they do, but […]

27Feb 2013
Nathan DeSutter
Do Modern Systems Require Less Support?

  Yes and No. There is a shift of support. I’ve always find it weird how much ‘less’ of a good chair you get now and how much ‘more’ they cost. 15 years ago most support was centered on HARDWARE. Today (2013) hardware has become significantly better. So hardware related support has gone way down. […]

28Jul 2011
Nathan DeSutter
What’s in a Password?

So what’s the big deal if my password is 1234 ??? Well that depends on what the password is protecting. Passwords are like = Keys & Locks. A weak password is like a skeleton key. If your only locking the hallway closet, a skeleton key (or password of 1234) is probably fine. But if your […]

06Apr 2012
Nathan DeSutter
Attacked by Email

We are seeing a massive swarm attack of imitation emails. They look legit, but when you click on them WHAM, your computer is infected, crashed, or worse you become a casualty of identity theft. We are getting calls daily from people falling victim to these attacks. Common imitation emails are: – FedEx Shipment (or other) […]

27Jul 2011
Nathan DeSutter
Big Guys get Blacklisted too

Ya the Big Guys can get black listed too. NOTE: Black list is an email domain or IP list with known spamming activity. Thus receiving mail servers use these lists to deny emails if they come from a black list. This is a form of Anti-Spam Control) With so many mail servers (hundreds) and so […]

26Feb 2012
Nathan DeSutter
Internet File Sharing for Quickbooks?

  There are many ‘file sharing’ programs available:   Dropbox Skydrive Google Docs icloud SugarSync JungleDisk All these services are part of the ‘Cloud Computing’. That is the ability to have your files stored on the internet to be accessible from anywhere. While these services are great for documents, spreadsheets, pictures and the like, they […]

Meltdown-and-Spectre-1-2
23May 2018
Nathan DeSutter
New Spectre Attack

A New Spectre / Meltdown vulnerability is in the wild. If your using any kind of cloud or shared hosted servers that has a modern day CPU then your absolutely vulnerable. What does this mean? Who is / isn’t affected? What to do ? Learn more…

12Dec 2011
Nathan DeSutter
We Know First

Being the first to know means we can prevent more problems. 8:00am Monday morning, computers not working. People go around checking with others, trying different things. ……. By the time you find out its companywide, get a call into IT Support, have someone working the issue, an hour or more could have gone by. I’ve […]

18Oct 2011
Nathan DeSutter
Who’s Your WebMaster?

  What’s a WebMaster? Who maintains ownership/control of yourcompany.com Who manages your Web and Email security / records / traffic? Has your website/Domain become compromised? Or even hijacked? Are you sure? How do you know?     If you manage a business and have any kind of digital presence (email, website, social networking), then knowing […]

13Oct 2011
Nathan DeSutter
Mistakes are Good?

  I think about this every day. True we are imperfect and we all make mistakes. As such we can either see it as a fault or an opportunity to improve ourselves. I vote for the latter.   As an IT provider this really goes to a whole new level. Making mistakes in IT can […]

IT as a Profit

We Declare that everyone's IT should be a PROFIT POINT and NOT an Expense. Our clients profit more than the IT Department investment. The methodology is...